Ashwini Vaishnaw interacts with passengers during surprise visit to Anand Vihar station
New Delhi: Union Railway Minister Ashwini Vaishnaw visited Anand Vihar Railway Station in New Delhi, where he inspected the facilities and interacted with passengers to understand their travel experiences. During the visit, he spoke to people from different age groups and sought their feedback on the services offered by Indian Railways.
Vaishnaw was seen interacting with young passengers, women and children during the inspection. He asked them about the facilities available at the station and their overall experience of travelling by train. According to the information shared about the visit, several passengers appreciated the improvements in railway services and the modernisation of facilities.
The minister also spent time with younger passengers, encouraging some of them with a pat on the back. He greeted children with handshakes and spoke to them during his interaction.
Ashwini Vaishnaw seeks passenger feedback
The interaction was aimed at getting a first-hand understanding of how passengers view the existing arrangements at railway stations and whether the improvements introduced by Indian Railways are making a difference to their journeys.
Rather than limiting the visit to an inspection of infrastructure, Vaishnaw spoke directly to travellers to hear their views on the facilities and services. Their feedback provided an opportunity to assess passenger satisfaction and understand how the changes are working on the ground.
Minister stops at tea stall, makes UPI payment
During the visit, Vaishnaw also stopped at a tea stall on the station premises and had a cup of tea. He made the payment through the Unified Payments Interface (UPI), highlighting the use of digital payment facilities.
The visit saw the Railway Minister engaging with passengers in an informal setting while reviewing the facilities at one of Delhi’s major railway stations. His interaction with travellers was part of an effort to understand their concerns and experiences first-hand.