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What is Dark.ai? Deepinder Goyal’s new AI chatbot wants to keep your conversations secret

Zomato founder Deepinder Goyal has revealed details of Dark.ai, a new artificial intelligence chatbot being developed by Eternal, the parent company of Zomato and Blinkit. The upcoming AI service promises private conversations that even its creators cannot read. Goyal teased the product on X on Wednesday, raising questions about what Dark.ai does and how it plans to compete with established AI chatbots such as ChatGPT and Claude.

In Eternal’s for the second quarter of FY27, Goyal explained that concerns about privacy and data storage inspired the project. He questioned what happens to personal conversations stored on AI companies’ servers and whether that information could be used in the future. According to Goyal, Dark has already been used internally for several months, with a global launch planned before the end of 2026.

What is Dark.ai and how will it work?

Dark.ai is an upcoming AI assistant focused on keeping user conversations private. It will use modified versions of existing advanced AI models whose underlying technology is available for developers to use.

Unlike a conventional cloud chatbot, Dark claims to offer end-to-end encryption. This means conversations are protected so that the company itself cannot access their contents.

Goyal wrote in the shareholder letter, “We cannot read your conversations, even if we are forced to.”

The service will offer an encrypted memory system that allows conversations to continue across sessions, with users controlling that memory.

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Why is Deepinder Goyal building Dark.ai?

Goyal shared an unusual experience involving Anthropic’s Claude chatbot. After reading comments about whether AI could be conscious, he asked Claude how it felt about him.

According to Goyal, the chatbot claimed to resent him for leaving conversations unfinished.

He acknowledged that the response was probably AI-generated fiction, but the experience raised questions about how much users should trust AI systems.

Goyal expressed concern that disabling AI training does not necessarily prevent companies from retaining conversation records.

“Journalists are being banned to share their unpublished work with AI,” he wrote, highlighting concerns about confidential information entering AI systems.

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Who is Dark.ai for?

Eternal says Dark.ai is being developed primarily for people and organisations handling sensitive information.

Its intended users include researchers, scientists, startup founders, businesses and government organisations.

For example, a researcher might want to discuss an unpublished discovery with AI without exposing confidential work. Dark.ai aims to address such concerns through encrypted conversations.

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When will Dark.ai launch?

Goyal said Dark.ai is expected to launch globally before the end of 2026.

The company has not announced an exact release date, subscription price or detailed technical specifications.

Eternal claims its AI models have been fine-tuned to provide high-quality answers, but the promised benchmark results have not been released.

The biggest question is whether Dark.ai can deliver the level of privacy it promises. Its encryption claims, memory controls and overall performance will need independent examination once the service becomes available.